Scene for Health Plans
Turn-key, personalized medication support
We combine video technology, clinical coaching, and validated interventions to radically improve medication adherence rates.
Improve adherence & medication technique in < 90 days
Patients using our adherence platform can achieve up to 98% adherence in as little as 90 days. We measure true adherence — people actually taking medication — not just refilling their prescriptions. Medications work best when taken properly, and we give people the support needed to make it possible.
Meet value-based quality measures
Through personalized, daily engagement with each member, we help plans boost member engagement and satisfaction rates to close gaps in care to meet value-based quality metrics and improve STARS, HEDIS, and CAHPS scores across multiple domains of care.
Lower cost of care by improving member health
When patients adhere to their medications, they have fewer hospitalizations, readmissions, and ED visits. Adherence can also help patients avoid disease progression and more expensive treatment, avoiding thousands of dollars in costs per patient, per year.
Patient Experience
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Reach
Our enrollment team deploys a multichannel marketing campaign that educates members about the challenges and importance of medication adherence, communicates the details of our program, inspires enrollment, and provides technical support.
Build
Members receive a detailed and educational review of their medications with a pharmacist. Then, members are paired with a dedicated nurse and health coach as they complete up to 90 days of video Directly Observed Therapy. During this phase, we deploy a range of targeted interventions including small financial incentives, medication reminders, motivational interviewing, and motivational and educational video content.
Sustain
Members sustain performance and self-manage, with the continued support of our care team and ongoing interventions as needed based on claims and pharmacy data. We do whatever it takes to ensure any medication adherence challenges are resolved.
case study
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Technology designed for better medication management. For life.
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Our easy-to-use mobile app. Patients log into Spotlight daily to connect with our care team of pharmacists, nurses, and health coaches through daily video check-ins, anytime and anywhere. We make it fun for patients to stay on top of their medications and empower them to improve their health.
- Easy-to-use, fun, and free to patients
- Helps patients learn about their medications
- Gives patients access to a care team of pharmacists, nurses, and health coaches, every day
- Provides patients with a simple way to report and get help with medication problems, like side effects
- Allows patients to easily track their progress
The care team portal is designed to guide care teams through medication observation and engagement.
- Dose-by-dose medication assessment
- Robust adherence analytics
- Content creation studio for video & chat
- Livestream video appointments
- Clinical escalation via notes
- Missed submission alerts
- Observation of SDOH & behavioral challenges
Our escalation and engagement engine, guides our care team to world-class engagement at scale. Action recommends expert content, initiates follow-up actions, and alerts care team members to a wide range of scenarios, from exceptional improvement to concerning events.
- Customizable rules engine
- Observation of adherence challenges
- Smart task list
- Customizable video & chat bank
- Content creation studio
We’re a one-stop-shop for medication adherence
We cut our teeth in public health so not only are we science-backed, we’re experienced in reaching and engaging hard-to-reach populations across multiple chronic and infectious diseases to improve health ouctomes across the board.
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We’re clinically validated
25 peer-reviewed publications report high levels of adherence to treatment with our adherence platform.
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I got healthier, and got used to my asthma and my pump. It helped my breathing and I can play outside longer than I used to.”
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Trusted by leading institutions
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Schedule a time to connect with us
Our 360° approach to medication support empowers your members to effectively manage their medications and results in cost savings, improved outcomes, and increased compliance with quality measures. Schedule a time to connect with our growth team for a demo or to learn about partnership opportunities. We look forward to connecting with you!
