SCENE health
Get daily health coaching and support to keep you on track
With our no-cost program, you'll get a friendly care team of pharmacists, nurses, and health coaches. They’ll help you hit your goals and take your medications, daily. Already a member?
They’re your cheer team for better health! If you need help getting resources and information or want to connect through daily video messages, they’re here to help you every step of the way.
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How the program works
Meet your care team
Connect with a nurse, health coach, and pharmacist — all here to support you.
Get personalized support
Need help with appointments, devices, or meds? We’ve got you covered.
Stay on track with video coaching
Exchange daily videos with a nurse for two months to keep your health on track.
Hear it from our members
Diabetes was tough at first. But with support from my providers, family, and friends, I found what worked for me. My coaches, especially Amrita, were amazing. They taught me to breathe, take my time, and believe I can do this.
Over time, I began waking up at 7 a.m. to take my meds automatically. The daily encouragement from the health coaches kept me motivated. Even after the program ended, I still checked the app regularly.
The program has been one of the most interesting things I’ve done. It becomes part of your routine. You get to know your team and share the highs and lows, which makes it feel more human and organic.
Honestly, this program helped me a lot. I was hospitalized after stopping my meds for a year—one of my biggest mistakes. But now, I’m back on track, able to do cardio and work out again, and feeling much better.
I've had type 2 diabetes since 1997, and it took time to accept it. I completed the program and am very grateful. Even now, I reach out to the team with thanks for their support—they truly made a difference.
Taking my medication and sharing progress with my team helped me build a habit. That consistency is key. I enjoyed connecting with my Scene family, staying motivated, and offering encouragement.
It feels great to be back in the routine of taking my meds daily. The program taught me helpful tips, like rinsing my mouth after using my inhaler. It keeps me on track, even when I’m rushing, and staying consistent has been worth it.
I was diagnosed with diabetes 12 years ago, it hasn’t been easy. The program has helped a lot. My Scene team explained my medications, and helped arrange important tests like a foot exam and eye check.
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Monthly health tips
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FAQs
If you are eligible for our program through your health plan, you're already a participant! That means you will receive health education resources through texts, email, mail, and phone calls from our care team. If you'd like to talk to one of our care team members, all you have to do is call the number - (410) 348-1905.
Yes, if you are eligible for the program through your health plan, it's 100% free!
Yes, you can! Call us and we’ll make sure you stop receiving our materials. But remember, we're always here for you if you change your mind or need help in the future.
Don't worry! You can always call us at (410) 348-1905 if you ever need help with the Spotlight app. We have friendly people ready to assist you 9am-6.30pm Monday - Friday ET. We're here to ensure you have a great experience using the app, so don't hesitate to reach out if you need assistance.
After you start the program, you'll have access to the app for a whole year. During that time, we'll be here to support you. We'll connect you to the resources you need and help you with your medication and health goals. You won't be alone on your journey to better health. We'll be right there with you every step of the way!
Your eligibility depends on the health plan you have. Some health plans cover our program, and some might not. Call us to find out!
The rewards you can get depend on your health plan. Some health plans offer vouchers or special perks as rewards for staying healthy and using our program. It's like a bonus for taking care of yourself! To find out what rewards you can get, call us. It's a nice way to make staying healthy even more fun!
We like to stay in touch to make sure you're doing great! You might get calls, emails, postcards, and SMS messages from us monthly. We'll check in on you and share helpful tips to keep you on the right track. But here's the cool part: when you're using the app, you can get as much support and guidance from our team as you want! So, you're in control, and we're here whenever you need us.
A health coach can help you stay on track with your medications and health. They can connect you to resources to improve your health and ensure you always have your medications. They also give you support, motivation, and advice on when you should see the doctor for check-ups. They're there to ensure you stay healthy and take care of yourself!
If you want extra support in taking your medications, you can start doing daily check-ins. A daily check-in is like a quick health chat with your care team! You'll send us a video of yourself taking your medications, and our health coach and nurse will send messages back to you with words of encouragement, support, and health tips. This happens every day for 60 days, so we can ensure you're doing well and help if you need anything. It's like having a health buddy with you every day!
That's okay! We understand that staying on track with your medications can be hard. Call us or connect with your care team on the Spotlight app. Let us know about the problems that keep you from taking your medications, and we'll help you solve them!
If we need to share something important with your provider or your health plan, we can send the information to them directly. If you need help with how to get the most out of your visits with your provider, we can help you plan!
When you connect with a Scene pharmacist, they will review your medications with you, ensure you're taking them correctly, and answer any of your questions. A summary of your conversation with the pharmacists will be mailed to you. If the Scene pharmacist has recommendations for any medication changes or tests you may need, they will fax the recommendations to your provider.
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Your privacy is important to us
As a healthcare company, Scene takes security and participant privacy very seriously, and we operate in accordance with all applicable privacy and data protection laws. We employ best-in-class physical, technical and administrative controls to protect your personal information. You can learn more about our use and protection of personal information by reading our Privacy Policy and our Terms of Use.