HT4M x Scene | Member Voices Series - Episode 3

Member Voices

HT4M x Scene | Member Voices Series - Episode 3

Written By

Jul 16, 2025

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Real People, Real Resilience: Penelope & Nicholas Share Their Health Stories

Featured Speakers:
Penelope De La O Torres – Type 1.5 Diabetes, Gastroparesis, Cancer Survivor
Nicholas Apharel – Type 2 Diabetes, Food Allergies, Gout, Arthritis

Moderated by:
Adimika Meadows Arthur – Founder & CEO, Health Tech 4 Medicaid

Challenges That Shaped Their Journeys

1. Health isn’t linearβ€”and neither are systems.
Penelope’s health journey began in childhood with diabetes and evolved to include gastroparesis, cancer, and a recent surgery. Despite years of managing her condition, she still faces medical complexityβ€”and system fragmentation. β€œIt’s not just about the body. It’s about navigating care that makes you feel human,” she shared.

2. A diagnosis can feel like whiplash.
Nicholas went from pre-diabetic to full-blown type 2 diabetes in one momentβ€”with a sugar reading of 405 during a family trip. β€œI thought I had it managed. I didn’t,” he said. He also discovered severe food allergies, especially to cornβ€”a staple in most processed foods. β€œYou think you’re making a good choice… until you land in the hospital.”

When the System Fails, Self-Advocacy Steps In

3. Same insurance, two statesβ€”totally different care.
Both Penelope and Nicholas experienced the confusing reality of Medicaid varying by state. β€œI had UnitedHealthcare in Maryland and Texas. Same name. Different world,” said Nicholas. Penelope moved from Florida to Texas and saw immediate improvements. β€œOnce I learned how to use the system, it worked for meβ€”not against me.”

4. Medical complexity meets bureaucracy.
Nicholas now manages diabetes, arthritis, and goutβ€”each requiring separate specialists. β€œThe paperwork alone is exhausting. Some days I just think, I don’t want to do this.” He’s still waiting on care approvals years after moving states.

Where Scene Health Helped

5. Scene helped build new habitsβ€”and confidence.
At first, Penelope was unsure about recording herself taking meds. β€œBut it taught me discipline,” she said. β€œEven now that I’ve graduated, I still take my meds on time. I even inspire others.”

6. Accountability that’s empoweringβ€”not punishing.
For Nicholas, Scene was a way to reset. β€œI’d forget meds, or get too busy. But Scene helped me stop and take action. Now I know when I’ve taken them. It’s like a chef knowing when the ingredients are rightβ€”it just works.”

Advice from Penelope & Nicholas

β€œTry itβ€”you’ve got nothing to lose, and everything to gain.”
Whether you’re managing one condition or juggling many, they both say the same thing: Scene Health gave them tools, structure, and belief. β€œIt’s not just meds. It’s motivation.”

β€œOur bodies are complicated. The system is even more so. But Scene made me feel like someone had my back.” – Nicholas

β€œI learned from the bestβ€”and now I don’t forget my meds. It became a habit I can be proud of.” – Penelope

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