Member Talks: Building Consistency and Confidence

Guest:
John Paul David, UnitedHealthcare Nevada Member

Sebastian Seiguer, CEO, Scene Health

Conversation Highlights

Daily check-ins in action:
Live from the Medicaid Health Plans of America conference, John demonstrated how he records himself taking lisinopril, Steglatro, and glyburide as part of his daily check-in with his nurse, Hillary. He explained that he checks in every morning and evening, creating structure and accountability in his medication routine.

From missed doses to near-perfect adherence:
Before Scene Health, John often forgot doses due to work and life distractions. Since starting the program, he’s missed fewer than a handful of doses in the last year—reaching almost 99% adherence. He compared his nurse relationship to having a “workout buddy” or “battle buddy” for health.

Overcoming health challenges:
John shared that diabetes and hypertension once left him struggling with neuropathy, retinopathy, and depression. At his lowest point, even walking and driving became difficult. Scene Health provided timely nurse support when symptoms felt unusual and reinforced lifestyle changes alongside medical care.

Dramatic health improvements:
With consistent habits, John lost weight, returned to his college weight, and became active again. After two years with Scene, he’s healthier, working again, and feels better than before his diagnoses. He described the impact as “dramatic” and life-changing.

First impressions of video check-ins:
At first, the idea of video check-ins felt unusual, but John’s technology background made the transition smooth. He quickly built rapport with Hillary and Ashley from the care team, turning what felt odd into something supportive and natural.

Advice for others:
John encouraged others struggling with medication or health to seek help: “Having that extra encouragement can make such a difference.” He emphasized that patients must personally commit to change, but Scene provides the coach-in-your-corner support that makes following through easier.

Conclusion:
John’s story shows how daily accountability, real human connection, and determination can turn health challenges into success. From near burnout to renewed health and energy, he now motivates others to take the first step toward consistency and better outcomes.